GRIEVANCES SETTLEMENT MECHANISM
 FOR RINL/VSP’S CUSTOMERS

Message for all existing / prospective RINL/VSP customers

It is our endeavor to give highest priority to our Customers and to ensure that their grievances / complaints are kept to the minimal.  However, in case you are not satisfied with our services and have any complaint, you are most welcome to meet our Grievance Settlement Officers on the designated days and time as per following details:

Region

Grievance Settlement Officer

Address

Telephone no. &
e-mail address

Scheduled
day & time

East

S.K.Chakrabarti
Regional Manager (East)

RINL,VSP
1,AJC Bose Road, Kolkata-700020

033-22822856
romis@sify.com

Second Wednesday of every month.
(In case second Wednesday of the month happens to be a holiday. Second Thursday of the month)

West

N. Ramprasad
Regional Manager (West)

RINL,VSP
101, Free Press House, Free Press Journal Road, Mumbai-400021

022-22843750
rinl@vsnl.net

North

G.Jogeswara Rao
Regional Manager (North)

RINL,VSP
Prakash Deep-Building,
7, Tolstoy Marg, New Delhi-110001

011-23314208
rinlnorth@rediffmail.com

South

Desikachar
Regional Manager (South)

RINL,VSP
India Garage Building,
184, Anna Salai, Chennai-600006

044-28551728 rinlsouth@yahoo.co.in

Andhra/
ByProducts

P S Gupta
Regional Manager (Andhra)

RINL,VSP
Admn Building,
1st Floor,
’C’ Block Visakhapatnam-530031

0891-2518016
psgupta@vizagsteel.com



In case your grievance is still not resolved to your satisfaction at the Regional level, you can approach our HQs Grievance Redressal Officer as per following details:

HQs

GVN.Reddy
GM (Mktg)

RINL,VSP,
Admn. Building,
1st Floor,
 ‘B’ Block, Visakhapatnam-530031.

0891-2750562
gvnreddy@vizagsteel.com

 

Second Wednesday of every month.
(In case second Wednesday of the month happens to be a holiday. Second Thursday of the month)